You can find Request Reports under Reports in the sidebar menu.

This feature allows you to generate a single downloadable report or set up the system to receive reports on a regular basis. 


How to use it

The following settings are available:

  • Recipient email - by default, your primary account email is pre-selected. If you need to change the email for your account, please check out this article.
    •   Please add one email per report
  • Frequency:
    • Daily
    • Weekly
    • Monthly
    • One time report
  • Report type:
    • Summarized
    • Detailed
  • Report format:
    • XLS
    • CSV
  • Campaigns:
    • All
    • Specified

Please note, it might take up to 30 minutes to generate your one-time report. 


Editing current subscriptions

The list of your report subscriptions is displayed below a Request Reports form. It provides a handy overview of your subscriptions, their type, status and whether a recipient is different from your primary account email.

If you have any active subscriptions, you can pause, edit or delete them using the actions button.

Optimization advice

Not sure how to optimize your campaigns? No worries, just get in touch with us via the contact form or live chat and our experts will help you out.

Keep an eye on any recommendations we might have for your campaigns. Read more about this feature here.