Adcash sometimes offers promotional voucher codes to selected new and existing advertisers who meet our criteria.  If you receive a voucher from Adcash, then the voucher can be redeemed as advertising credit on the Adcash platform. 

How can I redeem my voucher?

In order to redeem your voucher,  you must have received a unique voucher code from the Adcash team. You also need to have an advertiser account with Adcash. If you haven’t registered yet, you can do so here. 

Follow these 4 easy steps:

  1. Sign in to the Adcash advertising platform

  2. Save your billing details (if you haven't previously done it)

  3. Under the Finance tab, click on Payments and then click on
    “Redeem a voucher” in the top right corner.

  4. Enter your unique voucher code and click on "Redeem voucher". 

The voucher amount will be added to your account. 
Now you're ready to use your free advertising credits from Adcash!

Please note: once the voucher has been redeemed, the voucher needs to be used within the following 30 days.

All vouchers are non-refundable and non-transferable unless otherwise agreed by us.
 

How will I be charged when using a voucher code?

When you redeem a voucher code to your account, then your campaign charges will first be deducted from the voucher balance. If you don’t use automatic payments then once the credit runs out, the campaign will automatically be paused. We highly recommend setting up automatic payments to ensure that your campaigns will run after the voucher has been used.

If you've enabled automatic payments, then your chosen payment method will be used once the voucher value has been exhausted or has expired. If you don’t wish to spend more than the voucher amount, then set a total campaign budget for the same amount as your voucher code.

When does the voucher expire? 

There are two dates you need to be aware of when redeeming your voucher code:

  1. The date you must redeem/activate your voucher code by

  2. The date by which your redeemed voucher balance expires and is no longer worth any monetary value

The date you must redeem your voucher code by is noted when you receive the voucher. The expiration date will depend on when you redeemed your voucher code, but in most cases, the voucher will expire 30 days after the voucher has been redeemed. When the 30 days have passed, then any unused voucher credits will be automatically deducted from your wallet

How much is one voucher code worth? 

The value of each voucher code will be indicated on the voucher. Also, the value of the code will be shown on our platform once the code has been applied.

Why doesn't my voucher code work?  

There might be a few different reasons why you’re not able to redeem a certain voucher code. 

  • Time to redeem/activate the voucher has expired

  • The voucher has already been used 

  • The voucher from the same promotional campaign has already been used

  • You have already activated another voucher (only 1 voucher can be active at one time)

If you have further questions, then please contact our support team.